Structured onboarding program for new franchise partners covering operational procedures, branding guidelines, and administrative protocols.
Regular training sessions and refresher courses on institute policies, software tools, marketing strategies, and academic updates.
Access to detailed manuals, video tutorials, and FAQs for independent learning and troubleshooting.
24/7 technical assistance for issues related to login portals, software, and online systems.
Multi-channel support including phone, email, WhatsApp, and live chat for prompt resolution of queries and problems.
Regular system updates and support to ensure smooth day-to-day operations.
Provision of branded marketing materials, including banners, flyers, brochures, and digital assets to maintain consistent branding.
Guidance on effective local marketing and student enrollment strategies.
Support for organizing promotional events and campaigns to increase visibility and attract students.
Inclusion in official communication channels like WhatsApp groups, newsletters, and email lists for timely updates.
Scheduled webinars, meetings, and Q&A sessions to share best practices and address franchisee concerns.
Continuous feedback collection to improve franchise operations and support services.
Step-by-step guidance on student registration, fee collection, attendance tracking, and examination coordination.
Assistance in preparing and submitting reports related to franchise performance, finances, and compliance.
Support to ensure timely communication and data submission to the head office.
Regular audits and quality checks to ensure franchise centers maintain institute standards and comply with policies.
Support to implement corrective actions when required to uphold academic and operational excellence.
Guidance on legal compliance, safety standards, and ethical practices.
Clear protocols for managing emergencies, disruptions, or unforeseen challenges.
Support for transitioning to online teaching or hybrid models during crises such as pandemics or natural disasters.
Assistance in safeguarding data security and student privacy at all times.
Recognition and rewards for outstanding franchise performance and innovation.
Incentives and growth opportunities to encourage franchise expansion and improved service quality.
Platforms for franchisees to share success stories and collaborate on best practices.